Trading Hours

  • Monday: 8am - 5pm
  • Tuesday: 8am - 5pm
  • Wednesday: 8am - 5pm
  • Thursday: 8am - 6pm
  • Friday: 8am - 5pm

The Ian Boettcher Race Parts Privacy Policy

Ian Boettcher Race Parts is conscious of the importance of privacy to our customers. As such, we are strongly committed to providing a transparent and coordinated approach to managing the interaction with our customers. Our privacy statement has been developed in accordance with the Privacy Amendment (Private Sector) Act 2000 and the associated National Privacy Principles (NPPs). This policy relates to all modes of interaction between Ian Boettcher Race Parts and our customers and employees.

1. What personally identifiable information is collected?

The Ian Boettcher Race Parts receives identifying information in a number of ways and through a number of different mediums in the following ways:

By a potential customer for the purpose of ongoing communications, including name, address and contact details;

The personally identifying information collected may consist of basic contact information: Name, title, home address, email address, and telephone and fax numbers. Other demographic information, such as gender and occupation, is actively sought through our ongoing efforts to better understand our customers and to service their needs. It is Ian Boettcher Race Parts policy to ensure that the information collected is relevant to the experience of the category or Division they are driving or competing in.

The Ian Boettcher Race Parts policy is not to seek any sensitive information through interaction with our customers. Sensitive information includes a number of types of data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; trade union membership; physical or mental health; sexual life or criminal record. We suggest that you do not provide sensitive information of this nature. If you do wish to provide sensitive information for any reason, Ian Boettcher Race Parts accepts your explicit consent to use that information in the ways described in this privacy statement or as described at the point where you choose to disclose this information.

Are communications tracked and log files used?

To ensure that we are familiar with the interaction of our customers and the various departments within Ian Boettcher Race Parts, various measures have been put in place by Ian Boettcher Race Parts to collect and collate customer information. This may include tracking of the various interactions with The Ian Boettcher Group.

In the case of contact via Ian Boettcher Race Parts web site, cookies and electronic log files are not used to identify web visitors.

2. How is personally identifiable information used?

A user may choose to provide personal information in the following examples:

· Customer surveys;

· Competition entry forms;

· Participating in "join our mailing list" initiatives;

· Participating in bulletin boards, discussion or message forums;

· Contacting us for further information;

Information provided to Ian Boettcher Race Parts is used only for the intended purpose stated at the time that the information is collected. This data is not shared with other entities for secondary or unrelated purposes, or shared with a third party, unless otherwise disclosed at the point of collection. If there is an instance where such information may be shared, the visitor will be asked for permission beforehand.

Ian Boettcher Race Parts makes every practical effort to avoid excessive or irrelevant collection of data. If a visitor believes that Ian Boettcher Race Parts has collected excessive information, we encourage the visitor to contact us at privacy@ianboettcherraceparts.com.au to raise any concerns.

3. Is information disclosed to Third Parties?

As a policy, visitors are not required to register to gain access to areas of the Ian Boettcher Race Parts web site. In certain cases in the future, as your Ian Boettcher Race Parts Website experience expands, we may require visitors to register in order to obtain a user-id and password for authentication and secure access to a transaction or certain confidential information services on premium customer Websites.

Personally identifiable information provided to Ian Boettcher Race Parts through its Website is provided voluntarily by visitors. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions, on the appropriate Website area or in communications to our visitors; or a visitor may contact the privacy officer at privacy@ianboettcherraceparts.com.au

4. How long is the information kept?

Customer information is maintained indefinitely to ensure that Ian Boettcher Race Parts is able to:

· Recognise previous Ian Boettcher Race Parts customers and acknowledge them accordingly;

· Provide services relevant to the customer's vehicle.

Where information is provided by someone making an enquiry about Ian Boettcher Race Parts, the information will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information.

5. What choices are available for the collection and use of identifying information?

As a policy, visitors are not required to register to gain access to areas of The Ian Boettcher Race Parts web site. In certain cases in the future, as The Ian Boettcher Race Parts Website experience expands, we may require visitors to register in order to obtain a user-id and password for authentication and secure access to a transaction or certain confidential information services.. This will be relevant when a customers uses our on-line store and is relevant using a secure transaction server.

Personally identifiable information provided to Ian Boettcher Race Parts through its Website is provided voluntarily by visitors. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions, on the appropriate Website area or in communications to our visitors; or a visitor may contact the privacy officer at privacy@ianboettcherraceparts.com.au

6. Can I change or delete the information later?

Each visitor has the right of access to personal data that they have submitted to Ian Boettcher Race Parts.

User updates of information should, in the first instance, be addressed to the privacy officer at privacy@ianboettcherraceparts.com.au. Inquiries about the accuracy of identifying information previously submitted to Ian Boettcher Race Parts through its web site, or requests to have outdated information removed, should be directed to:privacy@ianboettcherraceparts.com.au Ian Boettcher Race Parts is committed to providing reasonable and practical access to visitors to allow them the opportunity to identify and correct any inaccuracies. When requested, Ian Boettcher Race Parts will suppress identifying information from current operational systems for the purpose of mailings or other communications except in case of recall or similar matters.

When personally identifiable information is retained, The Ian Boettcher Race Parts assumes responsibility for keeping an accurate record of the information once a visitor has submitted and verified their own information. Ian Boettcher Race Parts does not assume responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible, if Ian Boettcher Race Parts is informed that any personal data collected is no longer accurate, Ian Boettcher Race Parts will make appropriate corrections based on the updated information provided by the customer.

7. How is my information secured?

Ian Boettcher Race Parts has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All Ian Boettcher Race Parts employees and agents commit to a company-wide security policy. Only authorized Ian Boettcher Race Parts personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information.

8. Changes to The Ian Boettcher Race Parts Privacy Statement

Ian Boettcher Race Parts reserves the right to modify or amend this Statement at any time and for any reason. Nothing contained in this Statement is intended to create a contract or agreement by Ian Boettcher Race Parts.

In order to keep visitors informed, Ian Boettcher Race Parts will notify users of changes to our Privacy Statement. We will do this by identifying the alteration for a period of not less than two weeks on our home page at www.ianboettcherraceparts.com.au and identifying the effective date at the beginning of such statements.

9. Children's online privacy protection

Ian Boettcher Race Parts understands the importance of protecting children's privacy especially in an online environment. Ian Boettcher Race Parts interactions covered by this privacy statement are not intentionally designed for, or directed at, children or those below the driving age. It is Ian Boettcher Race Parts policy never to knowingly collect or maintain information about a minor.

10. Contact our Privacy Officer

We welcome your inquiries or comments about our privacy statement and any queries or concerns that you may have about any Ian Boettcher Race Parts points of contact. You may direct these to our Privacy Officer at privacy@ianboettcherraceparts.com.au.